When sending email to sms, is it possible to configure the gateway so that in the event of non delivery, or an invalid mobile number, an email is returned to the sender alerting them?

Regards,
Richard

You can configure Status reports to be sent by email on your account preferences page.

However this will send a notification for every status change, e.g. including message delivered.

We have plan to add the ability to select which message status that will trigger an email report. This enhancement is due for release in the next few months (as Sept 2008).

Hi

Just thought I would chip in, we two are looking for this feature and look forward to it being released

Thanks

Rob

You can configure Status reports to be sent by email on your account preferences page.

However this will send a notification for every status change, e.g. including message delivered.

We have plan to add the ability to select which message status that will trigger an email report. This enhancement is due for release in the next few months (as Sept 2008).

Any progress on this enhancement?

Regards,
Richard

This enhancement is being developed now. It is due for release by by the end of November 2008.

This enhancement is being developed now. It is due for release by by the end of November 2008.

Great. That will help us a lot.

Will the non-delivery report get sent back to the sender or to the admin account? Or will we be able to choose which?

Regards,
Richard

It will do both.

It will be possible to configure report to either go back to a
1) Fixed email address of your choice
or
2) Back to the message originator's email address

The solution will also include the ability to configure the content/format of the email report.

We have enhanced the Email reports on our Email to SMS service.

You are now able to:
- filter which reports you require (e.g. Delivery reports, Non-Delivery Reports)
- modify the format of the report emails
- select to have status report delivered to the email originator

These features are accessible on the website. Login into your account and go to Preference -> Forwarding. In the section ‘Enable status reports forwarding’ select the link ‘Advanced Settings >>’.

We have enhanced the Email reports on our Email to SMS service.
These features are accessible on the website. Login into your account and go to Preference -> Forwarding. In the section ‘Enable status reports forwarding’ select the link ‘Advanced Settings >>’.

Hi,

I've just tried this and clicking on the 'status reports forwarding' Advanced Settings link doesn't do anything. It did once (only) when I clicked on Advanced Settings for 'incoming message forwarding', but now that doesn't work either. I've tested with IE6 and Firefox 3.0.4.

Regards,
Richard

Please send this issue to support@intellisoftware.co.uk including your username and we will investigate.

Please send this issue to support@intellisoftware.co.uk including your username and we will investigate.

Issue resolved. Thanks.