Guest
2008-09-11T10:53:22Z
RE: professional version. In bound sms's are not being sent
to the specified email address. However when testing using
Test SMTP the mail test email is forwarded. Can you please
shed some light as to why this is not working ?

Support
2008-09-11T11:19:37Z
To enable us to resolve this issue could you please turn-on trace logging.

To turn-on email gateway trace logging you need to do the following:-
http://www.intellisoftwa...SMS_EmailGWEnableLog.zip 
2. Extract the ActiveSMS_EmailGWEnableLog_ON.reg file
3. Double click on the ActiveSMS_EmailGWEnableLog_ON.reg file and select Yes to accept changes
4. Go to 'Start Menu->Settings->Control Panel->Administrative Tools', double-click on 'Services'.
5. Double-click on 'ActiveSMS Email Gateway', and click 'Stop' and then 'Start'

Run a short test to re-create the problem. Once the test complete,
please email the log files listed below to mailto:support@intellisoftware.co.uk

C:\ActiveSMSEmailGWIncomingLog.txt
C:\ActiveSMSEmailGWOutgoingLog.txt

To turn off logging extract and double-click on the ActiveSMS_EmailGWEnableLog_OFF.reg file.