Guest
2007-12-07T14:39:57Z
I've been trying to setup a Nokia 6233 connected to my XP machine using a USB Cable. I have installed ActiveSMS and going through the setup wizard to establish connectivity.

At the “Test Transport” stage, do not see any options to select USB, only COM Ports from “Comms Ports” options.

I selected COM1 and then went ahead with the option to test the transport. It goes through a few tests with the OK result, but fails right at the end.

I have attached the log for your reference.

07/12/07 14:19:55 - PE: Informational - Connecting to Handset on COM1....
07/12/07 14:19:55 - PE: Informational - Settings: baud=19200 parity=N data=8 stop=1
07/12/07 14:19:55 - PE: Pass - Connected OK
07/12/07 14:19:55 - PE: Informational - Resetting modem...
07/12/07 14:20:06 - TX: ATE1<CR>
07/12/07 14:20:36 - TX: AT+CG
07/12/07 14:20:36 - TX: MI<CR>
07/12/07 14:20:46 - TR: Device:
07/12/07 14:20:46 - TR: Using Default device settings
07/12/07 14:20:46 - EX: Comms Exception raised<LF>Function: CATDevice::IdentifyDevice<LF>Description: Invalid AT+CMGI response ()<LF>HResult: -2147467259
07/12/07 14:20:46 - TX: AT&F<CR>
07/12/07 14:21:16 - TX: AT<CR>
07/12/07 14:21:46 - EX: Comms Exception raised<LF>Function: CATDevice::ResetConnection<LF>Description: Invalid AT response ()<LF>HResult: -2147467259
07/12/07 14:21:46 - PE: Pass - Reset complete
07/12/07 14:21:46 - PE: Informational - Sending AT command...
07/12/07 14:21:46 - TX: AT<CR>
07/12/07 14:22:16 - EX: Comms Exception raised<LF>Function: CATDevice::TestConnection<LF>Description: Invalid AT response ()<LF>HResult: -2147467259
07/12/07 14:22:16 - TX: AT<CR>
07/12/07 14:22:46 - EX: Comms Exception raised<LF>Function: CATDevice::TestConnection<LF>Description: Invalid AT response ()<LF>HResult: -2147467259
07/12/07 14:22:46 - EX: Comms Exception raised<LF>Function: CActiveSMSTransportTestDlg::RunTestThreadFunc<LF>Description: Invalid AT response ()<LF>HResult: -2147467259
07/12/07 14:22:46 - PE: Error - Invalid AT response ()

Any ideas on how to solve this problem?
Support
2007-12-07T15:28:56Z
You will need to install a driver that came with your USB Cable.

The driver will make a virtual comm post available to ActiveSMS. You must select this virtual comm port in the ActiveSMS Console.
Guest
2007-12-07T16:40:30Z
Support wrote:

You will need to install a driver that came with your USB Cable.

The driver will make a virtual comm post available to ActiveSMS. You must select this virtual comm port in the ActiveSMS Console.



There was no "driver" with the cable. It's a USB cable that physically connects the phone to the USB port of the machine.

I also installed PC Suite and the phone is recognised by the machine itself.
Support
2007-12-07T18:08:55Z
The PC Suite should make a virtual comm port available.

Check the PC Suite setting, it should tell you comm port to use.
Guest
2007-12-10T13:06:00Z
Support wrote:

Check the PC Suite setting, it should tell you comm port to use.



The PC Suite software from Nokia, did not have any information with regards the Comm port to use. I found out via Control Panel > Phone and Modem Options and when I'm doing the setup and using ActiveSMS Test, it works ok.

I've tried setting up eMail integration and now I have a different problem from the Console under "Transports" section. It goes between Connected and Comms Failure for SMS Transport.

Here's a portion of the Outgoin log from a test I performed. It was sucessfully delivered to the mobile :

3,4479********,1,Test @ 12:51,10/12/07 12:52:11,10/12/07 12:52:11,1, , ,2

Now here's a portion the activity log, just after the failure appears on the Status Page of the Console :

10/12/07 12:57:57 - TR: TR: ============================================
10/12/07 12:57:57 - TR: TR: ActiveSMS 5.0
10/12/07 12:57:57 - TR: TR: Connecting....
10/12/07 12:57:57 - TR: CATTransport::Connect - Enter
10/12/07 12:57:58 - TR: CATTransport::ResetConnection - Enter
10/12/07 12:57:58 - TX: ATE1<CR>
10/12/07 12:57:58 - RX: ATE1<CR><CR><LF>OK<CR><LF>
10/12/07 12:57:58 - TX: AT+CG
10/12/07 12:57:58 - RX: AT+CG
10/12/07 12:57:58 - TX: MI<CR>
10/12/07 12:57:58 - RX: MI<CR>
10/12/07 12:57:58 - RX: <CR><LF>Nokia<CR><LF><CR><LF>OK<CR><LF>
10/12/07 12:57:58 - TR: Device: <CR><LF>Nokia<CR><LF><CR><LF>OK
10/12/07 12:57:58 - TR: Using Default device settings
10/12/07 12:57:58 - TX: AT&F<CR>
10/12/07 12:57:58 - RX: AT&F<CR>
10/12/07 12:57:58 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:57:58 - TX: AT<CR>
10/12/07 12:57:58 - RX: AT<CR>
10/12/07 12:57:58 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:57:58 - TX: AT+CP
10/12/07 12:57:58 - RX: AT+CP
10/12/07 12:57:58 - TX: IN?<CR>
10/12/07 12:57:58 - RX: IN?<CR>
10/12/07 12:57:58 - RX: <CR><LF>+CPIN: READY<CR><LF><CR><LF>OK
10/12/07 12:57:58 - RX: <CR><LF>
10/12/07 12:57:59 - TX: AT+CM
10/12/07 12:57:59 - RX: AT+CM
10/12/07 12:57:59 - TX: GF=0<CR>
10/12/07 12:57:59 - RX: GF=0<CR>
10/12/07 12:57:59 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:57:59 - TX: AT+CP
10/12/07 12:57:59 - RX: AT+CP
10/12/07 12:57:59 - TX: MS="M
10/12/07 12:57:59 - RX: MS="M
10/12/07 12:57:59 - TX: E","M
10/12/07 12:57:59 - RX: E","M
10/12/07 12:57:59 - TX: E","M
10/12/07 12:57:59 - RX: E","M
10/12/07 12:57:59 - TX: E"<CR>
10/12/07 12:57:59 - RX: E"<CR>
10/12/07 12:57:59 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:57:59 - TX: AT+CP
10/12/07 12:57:59 - RX: AT+CP
10/12/07 12:57:59 - TX: MS="S
10/12/07 12:57:59 - RX: MS="S
10/12/07 12:57:59 - TX: M","S
10/12/07 12:57:59 - RX: M","S
10/12/07 12:57:59 - TX: M","S
10/12/07 12:57:59 - RX: M","S
10/12/07 12:57:59 - TX: M"<CR>
10/12/07 12:57:59 - RX: M"<CR>
10/12/07 12:57:59 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:57:59 - TX: AT+CP
10/12/07 12:57:59 - RX: AT+CP
10/12/07 12:57:59 - TX: MS="M
10/12/07 12:57:59 - RX: MS="M
10/12/07 12:57:59 - TX: E",,"
10/12/07 12:57:59 - RX: E",,"
10/12/07 12:57:59 - TX: ME"<CR>
10/12/07 12:57:59 - RX: ME"<CR>
10/12/07 12:57:59 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:57:59 - TX: AT+CP
10/12/07 12:57:59 - RX: AT+CP
10/12/07 12:57:59 - TX: MS="S
10/12/07 12:57:59 - RX: MS="S
10/12/07 12:57:59 - TX: M",,"
10/12/07 12:57:59 - RX: M",,"
10/12/07 12:57:59 - TX: SM"<CR>
10/12/07 12:57:59 - RX: SM"<CR>
10/12/07 12:57:59 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:57:59 - TX: AT+CP
10/12/07 12:57:59 - RX: AT+CP
10/12/07 12:57:59 - TX: MS="B
10/12/07 12:57:59 - RX: MS="B
10/12/07 12:57:59 - TX: M",,"
10/12/07 12:57:59 - RX: M",,"
10/12/07 12:57:59 - TX: BM"<CR>
10/12/07 12:57:59 - RX: BM"<CR>
10/12/07 12:57:59 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:57:59 - TR: CATTransport::ResetConnection - Exit
10/12/07 12:57:59 - TX: AT<CR>
10/12/07 12:57:59 - RX: AT<CR>
10/12/07 12:57:59 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:57:59 - TR: CATTransport::Connect - Exit
10/12/07 12:58:01 - TR: CATTransport::GetMessages - Enter
10/12/07 12:58:01 - TX: AT+CM
10/12/07 12:58:01 - RX: AT+CM
10/12/07 12:58:01 - TX: GL=4<CR>
10/12/07 12:58:01 - RX: GL=4<CR>
10/12/07 12:58:01 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:58:01 - EX: Protocol Exception raised<LF>Function: CATDevice::GetMessages<LF>Description: CMGL retruned ERROR<LF>HResult: -2147467259
10/12/07 12:58:01 - TR: CATTransport::GetMessages - General Exception (CMGL retruned ERROR)
10/12/07 12:58:01 - TR: CATTransport::Disconnect - Enter
10/12/07 12:58:01 - IF: Port closed
10/12/07 12:58:01 - TR: CATTransport::Disconnect - Exit
10/12/07 12:58:02 - TR: TR: ============================================
10/12/07 12:58:02 - TR: TR: ActiveSMS 5.0
10/12/07 12:58:02 - TR: TR: Connecting....
10/12/07 12:58:02 - TR: CATTransport::Connect - Enter
10/12/07 12:58:04 - TR: CATTransport::ResetConnection - Enter
10/12/07 12:58:04 - TX: ATE1<CR>
10/12/07 12:58:04 - RX: ATE1<CR><CR><LF>OK<CR><LF>
10/12/07 12:58:04 - TX: AT+CG
10/12/07 12:58:04 - RX: AT+CG
10/12/07 12:58:04 - TX: MI<CR>
10/12/07 12:58:04 - RX: MI<CR>
10/12/07 12:58:04 - RX: <CR><LF>Nokia<CR><LF><CR><LF>OK<CR><LF>
10/12/07 12:58:04 - TR: Device: <CR><LF>Nokia<CR><LF><CR><LF>OK
10/12/07 12:58:04 - TR: Using Default device settings
10/12/07 12:58:04 - TX: AT&F<CR>
10/12/07 12:58:04 - RX: AT&F<CR>
10/12/07 12:58:04 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:58:04 - TX: AT<CR>
10/12/07 12:58:04 - RX: AT<CR>
10/12/07 12:58:04 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:58:04 - TX: AT+CP
10/12/07 12:58:04 - RX: AT+CP
10/12/07 12:58:04 - TX: IN?<CR>
10/12/07 12:58:04 - RX: IN?<CR>
10/12/07 12:58:04 - RX: <CR><LF>+CPIN: READY<CR><LF><CR><LF>OK
10/12/07 12:58:04 - RX: <CR><LF>
10/12/07 12:58:04 - TX: AT+CM
10/12/07 12:58:04 - RX: AT+CM
10/12/07 12:58:04 - TX: GF=0<CR>
10/12/07 12:58:04 - RX: GF=0<CR>
10/12/07 12:58:04 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:58:04 - TX: AT+CP
10/12/07 12:58:04 - RX: AT+CP
10/12/07 12:58:04 - TX: MS="M
10/12/07 12:58:04 - RX: MS="M
10/12/07 12:58:04 - TX: E","M
10/12/07 12:58:04 - RX: E","M
10/12/07 12:58:04 - TX: E","M
10/12/07 12:58:04 - RX: E","M
10/12/07 12:58:04 - TX: E"<CR>
10/12/07 12:58:04 - RX: E"<CR>
10/12/07 12:58:05 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:58:05 - TX: AT+CP
10/12/07 12:58:05 - RX: AT+CP
10/12/07 12:58:05 - TX: MS="S
10/12/07 12:58:05 - RX: MS="S
10/12/07 12:58:05 - TX: M","S
10/12/07 12:58:05 - RX: M","S
10/12/07 12:58:05 - TX: M","S
10/12/07 12:58:05 - RX: M","S
10/12/07 12:58:05 - TX: M"<CR>
10/12/07 12:58:05 - RX: M"<CR>
10/12/07 12:58:05 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:58:05 - TX: AT+CP
10/12/07 12:58:05 - RX: AT+CP
10/12/07 12:58:05 - TX: MS="M
10/12/07 12:58:05 - RX: MS="M
10/12/07 12:58:05 - TX: E",,"
10/12/07 12:58:05 - RX: E",,"
10/12/07 12:58:05 - TX: ME"<CR>
10/12/07 12:58:05 - RX: ME"<CR>
10/12/07 12:58:05 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:58:05 - TX: AT+CP
10/12/07 12:58:05 - RX: AT+CP
10/12/07 12:58:05 - TX: MS="S
10/12/07 12:58:05 - RX: MS="S
10/12/07 12:58:05 - TX: M",,"
10/12/07 12:58:05 - RX: M",,"
10/12/07 12:58:05 - TX: SM"<CR>
10/12/07 12:58:05 - RX: SM"<CR>
10/12/07 12:58:05 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:58:05 - TX: AT+CP
10/12/07 12:58:05 - RX: AT+CP
10/12/07 12:58:05 - TX: MS="B
10/12/07 12:58:05 - RX: MS="B
10/12/07 12:58:05 - TX: M",,"
10/12/07 12:58:05 - RX: M",,"
10/12/07 12:58:05 - TX: BM"<CR>
10/12/07 12:58:05 - RX: BM"<CR>
10/12/07 12:58:05 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:58:05 - TR: CATTransport::ResetConnection - Exit
10/12/07 12:58:05 - TX: AT<CR>
10/12/07 12:58:05 - RX: AT<CR>
10/12/07 12:58:05 - RX: <CR><LF>OK<CR><LF>
10/12/07 12:58:05 - TR: CATTransport::Connect - Exit
10/12/07 12:58:07 - TR: CATTransport::GetMessages - Enter
10/12/07 12:58:07 - TX: AT+CM
10/12/07 12:58:07 - RX: AT+CM
10/12/07 12:58:07 - TX: GL=4<CR>
10/12/07 12:58:07 - RX: GL=4<CR>
10/12/07 12:58:07 - RX: <CR><LF>ERROR<CR><LF>
10/12/07 12:58:07 - EX: Protocol Exception raised<LF>Function: CATDevice::GetMessages<LF>Description: CMGL retruned ERROR<LF>HResult: -2147467259
10/12/07 12:58:07 - TR: CATTransport::GetMessages - General Exception (CMGL retruned ERROR)
10/12/07 12:58:07 - TR: CATTransport::Disconnect - Enter
10/12/07 12:58:07 - IF: Port closed
10/12/07 12:58:07 - TR: CATTransport::Disconnect - Exit

Can you provide more assistance ?

Support
2007-12-10T13:14:37Z
Sorry, I have not further guidance I can provide in relation to the Nokia PC Suite